Privacy Policy

Thank you for choosing Lumive. We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Google Play and App Store requirements. By using Lumive, you consent to the practices described in this policy. If you have any questions, please contact us at contact@lumive.online.

1. Information We Collect

Personal Information: Name, email address, account credentials, and any information you provide during registration or use of our services.
Device Information: Device model, operating system, unique device identifiers, IP address, browser type, and language.
Usage Data: App usage statistics, interaction logs, crash reports, and diagnostic data.
Cookies & Tracking: Cookies, pixel tags, and similar technologies to recognize users and analyze usage.

2. How We Use Your Information

To provide and improve our services
To personalize your experience
To communicate with you
To analyze usage and improve app performance
To comply with legal obligations
For advertising and marketing (with your consent, where required)

3. Sharing Your Information

We do not sell your personal information.
We may share information with service providers (such as analytics, hosting, or customer support) only as necessary to operate and improve our services.
We may disclose information if required by law or to protect our rights and users’ safety.
Aggregated or de-identified data may be shared for analytics or research.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your data at any time (see Section 8).

6. Your Rights

Access your personal information
Correct or update your information
Request deletion of your data
Withdraw consent (where applicable)
Object to or restrict certain processing

To exercise these rights, please contact us at contact@lumive.online.

7. Children’s Privacy

Lumive is not intended for children under 18 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

8. Account & Data Deletion

You may request deletion of your account and associated data by contacting us at contact@lumive.online. We will process your request in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@lumive.online.